RSL Consulting was founded in 2010 with the aim of delivering professional consulting services that put the needs of our clients first. We specialize in technology-based consulting involving the procurement of contact center, cloud and IT services. We can ensure that every aspect of your communication systems and strategies is streamlined and cost-effective.
With over 50 years of combined enterprise level experience, our team has lived on the cusp of innovation and has successfully advised and sourced thousands of solutions. Our goal is to provide the best overall customer experience from our Small to Medium Business Clients all the way up to our Large Enterprise accounts.
We work to deeply understand our customers unique business goals and challenges.
We keep an eye on the future to see what’s next, so we can help customers keep pace with changing trends and consumer preferences.
Clients looking to reduce cost, improve functionality and agility, are moving more and more to hosted environments. We can source the right solution for your company. Our tailored approach to learning about your specific needs for today, as well as tomorrow’s growth, ensures our clients pay for the solution that’s right for them. Let us help design a solution for your team.
Gone are the days when customers were satisfied with a simple inbound call center. Nowadays you need to delight them with different modes of connecting and ensure these modes give them the best possible experience.
Tracking how a customer contacts you is critical to understanding what is working and what may need to be upgraded. Utilizing SMS, email, chat, web, Twitter and Facebook gives you the ability to provide a rewarding conversation with your customers, and it allows them to use the communication mode of their choice.
If you need to focus on your people and not your contact center technology, we can help!
Security covers a broad range of services, from managed firewalls and IDPS to DDoS mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view into the environment, and include: 24/7/365 Security Operations Center (SOC) support for event notification and remediation.
Open today | 09:00 am – 05:00 pm |
Monday - Friday: 9am - 5pm
Saturday - Sunday: Closed
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